Since 1969, Island Properties has been successfully satisfying clients from all over the globe with their property management needs. Offering professional services with a personal touch, Island Properties handles every aspect of property management. Being a boutique company allows us to be responsive to the needs of everyone we serve, owners and tenants alike. We provide personalized, professional, and trustworthy management services – from tenant screening and leasing to maintenance and monthly easy to understand statements. We know the latest laws and adhere to the Hawaii Residential Landlord-Tenant code. We protect your investment, minimize your costs, and maximize your income – without interrupting your daily life. Our team treats your property as if it was our own, ensuring that you gain all the benefits of your investment.
Our approach is simple: we provide the personalized services and support owners need to protect their rental investments. Whatever the need, we have the knowledge,experience, and resources to manage your property.
Our experience in the property management business has proven the importance of: clear and consistent communication charging fair market value for your rental rigorous tenant screening inspections accurately completing the Property Condition form/checklist – with photoscomplying with the Hawaii Residential Landlord-Tenant code .
We believe in communication: Property management is a partnership—and communication is the bridge, keeping both sides connected and on the same page. We keep you informed with updates about showings and application statuses when your property is in the leasing phase so you not only know that we are working hard to fill the vacancy, but exactly where we are in the process. Our annual inspections can be accessed online anytime and ensure that problems are managed before they begin. Our courteous yet assertive team handles all tenant issues, along with any repairs or maintenance. Owners have 24 hour on-demand access to their monthly statements,completed work orders and reports. We are available to answer questions via phone, text or email.
We believe in the process of screening tenants: Assessing a prospective tenant withoutinvestigating the applicant’s history or background can be a recipe for disaster. Effectivetenant screening provides a detailed report on the tenant’s history, criminal records,credit score, eviction history, and more; it can help lessen both the potential risk and future liability. We conduct personal showings of every property to meet and observe prospective tenants. Then we call prior landlords. Comparing the results of tenant screening reports with the rental application and personal correspondence helps us determine if the applicant meets the requirements of a valuable tenant.
We seek only fair market rents: When managing property, it is extremely important to know what comparison properties are renting for. Under charging rents can cost owners income, while over charging rents can lead to money loss through longer vacancies and poor decisions when selecting residents. Whether you own one or many investment properties, you can depend on us for property management services that ensure you get the best rental rate. We know what works, what rents, and how to get more out of your rental property – all at a competitive price.
We perform inspections: We believe in inspections; at the beginning, the end, and during the entire time of the rental relationship. Performing “move-in” and “move-out” inspections at the beginning and end of a rental relationship is critical. The number one source of resident/landlord disputes is the disbursement of the resident’s security deposit.
Without having a completed and signed Property Condition form/checklist upon move-in, not only can an owner not collect or withhold a deposit from a tenant, they also cannot attribute any damages done to the unit – even those you know were caused by the tenant – to them. Preforming “safe and clean” inspections during a tenancy is also important. By keeping your market priced property beautiful, functional, and safe we protect your investment and insure that your tenants feel happy enough to stay another year.
As active members of the National Association of Residential Property Managers (NARPM), we are continually increasing our expertise, sharpening our skills, reducing risk and keeping up with current best practices in the property management profession, including the most current account-management technologies to help us manage your property efficiently and effectively. Our web based accounting and property management software from AppFolio is one of the leading software systems available.
Some of the AppFolio software benefits we pass on to you: Owners are paid electronically. By depositing monthly proceeds directly into your bank account, owners are paid faster and more securely. Monthly owner statements are designed to be simple, easy to read and provide a quick snapshot of property details for the past month. Owners have 24 hour on-demand access to their statements, completed work orders and reports through a web based Owner’s Portal.Your property is mass marketed to dramatically increase the number of places potential renters can find your property. Our rental listings are professionally designed and easy to navigate. We post to our website, the MLS and partner sites Zillow.com, Trulia.com,
RentBits.com, apartments.com, craigslist and more. Marketing in all of these places means we’ll fill vacancies faster.Tenants benefit from fast convenient and secure online rent payments. Todays tenants
assume the best properties offer online payment options. Along with 24/7 availability, renters expect online payment portals to:
• Be user friendly and easy to navigate
• Include itemized monthly statements that list extra fees and services separately
• Allow multiple payment options like credit and debit cards
• Enable automated recurring payment setup
• Come without processing fees
The ease of paying rent in seconds online attracts reliable, quality tenants.Additionally, online rent payments create a digital paper trail. When a resident claims he or she made a payment, we can check the system instantly to verify or disprove the claim.
As a family owned and locally operated kama’aina company, Island Properties has provided decades of dependable and comprehensive residential property management
services. Leave the work to us, and we’ll manage everything down to the smallest
detail. Whether you are an investor with several rental properties or an unintentional
landlord, Island Properties is your property management solution.
Island Properties provides full service, statewide professional Property Management for your investment property. Count on our local, knowledgeable, and expert team to assist you in all aspect of property management.
- Market research and consultation on pricing
- Consultation on necessary preparation
- Creation of customized preventive maintenance schedule
- Coordination of any repair and preparation work
- Property marketing, including distribution to dozens of websites
- Handle inquiries, showings, and applications
- Run credit and background check, including landlord and employment verification
- Negotiate and execute lease
- Prepare initial Inventory and Conditions form
- Coordinate and document tenant move-in
- Accept and hold deposits
- Ongoing communication with owners and tenants
- Collection and deposit of monthly rent
- Accounting, including paying utilities and other expenses, monthly Owners
Statement, GE tax if requested (for an additional nominal fee)
- Move-out inspection and assessment of damages
- Annual physical inspection and repair/maintenance suggestions
- Arrange and manage ongoing maintenance and services, including yard, pool,pest control, and any planned or unplanned maintenance (painting, electrical,plumbing, carpentry, repairs)
- We protect your investment, minimize your costs, and maximize your income –without interrupting your daily life.
- When you hire Island Properties you know that your investment is in good hands.
If you would like to learn more about our services, please contact us. We look forward to discussing your specific management needs.
All tenants we rent to are required to sign our rental agreement. The HomePointe rental agreement has been developed over the years and includes many clauses that protect both the owner and tenant. In addition, all required disclosures are made to insure compliance with legal requirements. We can also put any existing resident on our lease, if appropriate.
If you would like a No Obligation Professional Rent Opinion (PRO) click here
Rents are due on the first and considered late if not paid by the third of the month. We are very aggressive about rent collections and we will work hard to get your paid on time each month. Late charges are enforced and if necessary we know all the steps to take in the event the rent is not paid. This includes action to evict the tenant.
Our computerized accounting system is capable of providing all the reporting you need for tracking income and expenses as well as tax compliance. We keep track of all tenants payments to insure you receive what your are entitled to. Reports are sent on a scheduled date. Your proceeds can be sent to you or your bank. We can pay any or all of your bills, utility payments, mortgages, insurance, and taxes. Let us know what you need and we can tailor our program to fit you.
When your tenant vacates, we will provide all required accounting of the tenant’ssecurity deposit. All appropriate charges will be assessed and any remaining amounts owed will be reported or pursued.